Return Policy

Our return policys are below :

Damaged or Incorrect Items: If the coffee you received did not arrive as expected or there was an issue with the packaging, please inform us within 14 days of receiving your order. We will make every effort to resolve the situation promptly and to your satisfaction.
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‍Open Coffee Bags: We regret to inform you that we cannot accept returns on open coffee bags due to hygiene and safety reasons. Please ensure that you are satisfied with your purchase before opening the packaging.

‍Refunds for Postage: We do not offer refunds for postage costs associated with returning items, unless the return is due to an error on our part (such as sending the wrong item or a damaged product).Please note that all returns are subject to inspection and approval by our team before any refunds or replacements are processed.If you have any questions or concerns regarding our returns policy, please don't hesitate to contact our customer service team for assistance.